/* ZE Assistant — burbuja abajo a la izquierda (Joinchat ocupa la derecha). */
.ze-assist {
  --za-green: #4a7f57;
  --za-green-dark: #3a6545;
  --za-cream: #f4f1ea;
  --za-ink: #1f2420;
  --za-muted: #5d665f;
  --za-line: #dcd8cf;
  --za-bg: #ffffff;
  position: fixed;
  left: 20px;
  bottom: 20px;
  z-index: 99990;
  font-family: inherit;
  font-size: 15px;
  line-height: 1.5;
  color: var(--za-ink);
}
.ze-assist *, .ze-assist *::before, .ze-assist *::after { box-sizing: border-box; }

.ze-assist__bubble {
  width: 56px;
  height: 56px;
  border: 0;
  border-radius: 50%;
  background: var(--za-green);
  color: #fff;
  display: grid;
  place-items: center;
  cursor: pointer;
  box-shadow: 0 6px 20px rgba(0, 0, 0, .22);
  transition: transform .15s ease, background .15s ease;
}
.ze-assist__bubble:hover { background: var(--za-green-dark); transform: translateY(-2px); }
.ze-assist__bubble:focus-visible { outline: 3px solid var(--za-cream); outline-offset: 2px; }
.ze-assist.is-open .ze-assist__bubble { display: none; }

.ze-assist__panel {
  width: 380px;
  max-width: calc(100vw - 32px);
  height: 580px;
  max-height: calc(100vh - 40px);
  background: var(--za-bg);
  border-radius: 14px;
  box-shadow: 0 12px 40px rgba(0, 0, 0, .25);
  display: flex;
  flex-direction: column;
  overflow: hidden;
}
.ze-assist__panel[hidden] { display: none; }

.ze-assist__head {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 14px 12px 14px 18px;
  background: var(--za-green);
  color: #fff;
}
.ze-assist__title { flex: 1; font-weight: 700; letter-spacing: .01em; }
.ze-assist__reset, .ze-assist__close {
  background: transparent;
  border: 0;
  color: #fff;
  cursor: pointer;
  border-radius: 6px;
  padding: 6px 8px;
  font: inherit;
  font-size: 12px;
  opacity: .85;
}
.ze-assist__close { display: grid; place-items: center; padding: 4px; }
.ze-assist__reset:hover, .ze-assist__close:hover { opacity: 1; background: rgba(255, 255, 255, .12); }
.ze-assist__reset:focus-visible, .ze-assist__close:focus-visible { outline: 2px solid #fff; }

.ze-assist__log {
  flex: 1;
  overflow-y: auto;
  padding: 16px;
  display: flex;
  flex-direction: column;
  gap: 10px;
  background: var(--za-cream);
}

.ze-assist__msg {
  max-width: 88%;
  padding: 10px 14px;
  border-radius: 14px;
  word-wrap: break-word;
}
.ze-assist__msg p { margin: 0; }
.ze-assist__msg p + p { margin-top: .6em; }
.ze-assist__msg a { color: var(--za-green-dark); text-decoration: underline; word-break: break-all; }
.ze-assist__msg--assistant { align-self: flex-start; background: var(--za-bg); border-bottom-left-radius: 4px; }
.ze-assist__msg--user { align-self: flex-end; background: var(--za-green); color: #fff; border-bottom-right-radius: 4px; white-space: pre-wrap; }
.ze-assist__msg--intro { color: var(--za-muted); }

.ze-assist__chips { display: flex; flex-wrap: wrap; gap: 6px; }
.ze-assist__chip {
  border: 1px solid var(--za-green);
  background: var(--za-bg);
  color: var(--za-green-dark);
  border-radius: 999px;
  padding: 6px 12px;
  font: inherit;
  font-size: 13px;
  cursor: pointer;
}
.ze-assist__chip:hover { background: var(--za-green); color: #fff; }

.ze-assist__typing { display: flex; gap: 4px; padding: 14px; }
.ze-assist__typing span {
  width: 6px; height: 6px; border-radius: 50%;
  background: var(--za-muted);
  animation: ze-assist-dot 1.2s infinite ease-in-out;
}
.ze-assist__typing span:nth-child(2) { animation-delay: .15s; }
.ze-assist__typing span:nth-child(3) { animation-delay: .3s; }
@keyframes ze-assist-dot { 0%, 80%, 100% { opacity: .3; } 40% { opacity: 1; } }

.ze-assist__handoff {
  align-self: flex-start;
  width: 88%;
  display: flex;
  flex-direction: column;
  gap: 8px;
  padding: 12px;
  background: var(--za-bg);
  border: 1px solid var(--za-line);
  border-radius: 12px;
}
.ze-assist__btn {
  display: block;
  width: 100%;
  text-align: center;
  border: 0;
  border-radius: 8px;
  padding: 10px 12px;
  background: var(--za-green);
  color: #fff !important;
  font: inherit;
  font-weight: 600;
  text-decoration: none !important;
  cursor: pointer;
}
.ze-assist__btn:hover { background: var(--za-green-dark); }
.ze-assist__btn:disabled { opacity: .6; cursor: default; }
.ze-assist__btn--wa { background: #25d366; color: #0b3d1e !important; }
.ze-assist__btn--wa:hover { background: #1ebe5a; }
.ze-assist__btn--ghost { background: transparent; color: var(--za-green-dark) !important; border: 1px solid var(--za-green); }
.ze-assist__btn--ghost:hover { background: var(--za-cream); }

.ze-assist__lead { display: flex; flex-direction: column; gap: 8px; }
.ze-assist__field { display: flex; flex-direction: column; gap: 2px; font-size: 13px; color: var(--za-muted); }
.ze-assist__field input {
  font: inherit;
  font-size: 15px;
  color: var(--za-ink);
  padding: 8px 10px;
  border: 1px solid var(--za-line);
  border-radius: 8px;
  background: #fff;
}
.ze-assist__consent { display: flex; gap: 8px; align-items: flex-start; font-size: 12px; color: var(--za-muted); line-height: 1.4; }
.ze-assist__consent input { margin-top: 2px; flex: none; }
.ze-assist__consent a { color: var(--za-green-dark); }
.ze-assist__ok { margin: 0; color: var(--za-green-dark); font-weight: 600; }
.ze-assist__err { margin: 0; color: #b32d2e; font-size: 13px; }
.ze-assist__err:empty { display: none; }

.ze-assist__form {
  display: flex;
  align-items: flex-end;
  gap: 8px;
  padding: 10px;
  border-top: 1px solid var(--za-line);
  background: var(--za-bg);
}
.ze-assist__input {
  flex: 1;
  resize: none;
  font: inherit;
  font-size: 15px;
  line-height: 1.4;
  color: var(--za-ink);
  padding: 9px 12px;
  border: 1px solid var(--za-line);
  border-radius: 10px;
  max-height: 120px;
  background: #fff;
}
.ze-assist__input:focus, .ze-assist__field input:focus { outline: 2px solid var(--za-green); outline-offset: -1px; border-color: transparent; }
.ze-assist .ze-assist__send {
  /* El tema da a todos los botones padding 16px 32px: sin esto el botón mide
     64 px y el icono queda descentrado. */
  box-sizing: border-box;
  width: 40px;
  min-width: 40px;
  height: 40px;
  min-height: 40px;
  padding: 0;
  margin: 0;
  line-height: 1;
  flex: none;
  border: 0;
  border-radius: 10px;
  background: var(--za-green);
  color: #fff;
  display: grid;
  place-items: center;
  cursor: pointer;
}
.ze-assist .ze-assist__send:disabled { opacity: .5; cursor: default; }

@media (max-width: 480px) {
  .ze-assist { left: 16px; bottom: 16px; }
  .ze-assist.is-open { left: 0; right: 0; bottom: 0; }
  .ze-assist__panel {
    width: 100vw;
    max-width: 100vw;
    height: 100dvh;
    max-height: 100dvh;
    border-radius: 0;
  }
}

@media (prefers-reduced-motion: reduce) {
  .ze-assist__bubble, .ze-assist__typing span { transition: none; animation: none; }
}